Neutral Service Manager

Neutral Service Manager

Following on from our recent sports marketing expansion, all riders in the biggest women's and men's road races on the planet – including the Tour de France, the World Championships, the Giro D’Italia and La Vuelta – will now be supported by Shimano's world class Neutral Support Team.

We are looking for a Neutral Service Manager who will be responsible for the overall coordination of our European Neutral Support programs and third party relationships (such as Libema, RCS Sport & the A.S.O) within road cycling.

Are you the person who can manage these relationships and take our Neutral Support Program to the next level ?

The Challenge

  • You will be responsible for the execution of the different 'Neutral Service Partnership contracts':
    • You will execute the contract based on clear KPI's that measure the Return On Investment (ROI)
    • You will create and connect the full road calendar and make sure good value propositions are created
    • You will scale up our Neutral Service Program throughout Europe by connecting the dots
    • You will focus on France, Belgium, The Netherlands, Italy and Spain
  • You will take care of coordination and planning:
    • You will ensure a good connection with the various race organizers throughout Europe
    • You will make sure all teams have the right equipment (bikes, parts, cars, motors, clothing etc)
    • You will ensure there is a consistent ‘One Shimano’ (branding) approach throughout Europe
    • You will make sure the teams have the right skills to be able to do neutral service and speak the Shimano language
  • You will take care of the hospitality:
    • You will connect to the organizations to check the opportunities for hospitality and coordinate the hospitality program internally with the different countries/stakeholders.

Who are you?


  • You have a Bachelor + degree, preferably in Sports Marketing / technical service in sports.
  • You have a good understanding of the cycling industry and their technical aspects.
  • You have 5 years of working experience in a similar job (technical service, hospitality, branding).
  • You have experience with contract handling with major stakeholders.
  • You are goal-oriented and you make sure that results are achieved in an efficient manner (project based way of working).
  • You are flexible (no 9 to 5 mentality) and you have the willingness to travel.
  • You have excellent communication skills in English & French. Other language skills are considered a plus.


  • You are open minded and you can work with Mechanics from different cultures.
  • You are an energetic, proactive person who understands the importance of being a true partner of countries and other stakeholders.
  • You have understanding of social media usage and activation rights to connect within the sports & digital team.

What do we have to offer?

Shimano offers a pleasant, informal working environment with colleagues who work well together, and are proud to work for Shimano. Alongside good working conditions, Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic, international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.

Publication date


Contact person

Miranda van den Beuken

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5656 AE  Eindhoven 

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Phone: +31 (0)402 612 222

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