Internship Technician Warranty & Repairs

Are you passionate about cycling and are studying a technical subject? Would you like to know more about how to start a career in the bicycle industry? Our team at Shimano Italy are offering a technical internship in their Warranty & Repair Team.

During your internship you will learn how the warranty and repairs process works in a complex multi-national company. You will gain insights into how to test the performance of products. Whilst learning how we translate our technical knowledge to provide great customer service.

The Challenge

  • Learn how to review, report and process warranty-claims according to Shimano guidelines;
  • Translate your technical knowledge into providing support for customers;
  • Help the team to deliver accurate and timely repair of goods sent in by dealers;
  • Learn how the team offer support to other departments and help them to do so;
  • Support with reporting complaints and how solutions for improvement are offered;
  • Maintain an efficient administration system for technical product information and non-conformance products.

What are we looking for?

  • You are currently studying a technical related course;
  • A strong passion for cycling and a knowledge of Shimano products;
  • You are accurate & have an eye for detail;
  • Strong communication skills in Italian and English, both written and spoken;
  • Working knowledge of MS Office programs, such as Excel;
  • You use your own initiative and are a team player.

What do we have to offer?


This internship is available full time, a 40 hour working week for a period of 6 months.

Do you want to join our team?

Please make your application by uploading your c.v. and motivation letter to our portal by clicking "Apply" below.

Location

Lombardia

Publication date

19.12.2018

Contact person

A King

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Contact

Shimano Europe Group

High Tech Campus 92

5656 AE  Eindhoven 

The Netherlands

Phone: +31 (0)402 612 222

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