Internship Technician Warranty & Repairs

Are you passionate about cycling and are studying a technical subject? Would you like to know more about how to start a career in the bicycle industry? Our team at Shimano Italy are offering a technical internship in their Warranty & Repair Team.

During your internship you will learn how the warranty and repairs process works in a complex multi-national company. You will gain insights into how to test the performance of products. Whilst learning how we translate our technical knowledge to provide great customer service.

The Challenge

  • Learn how to review, report and process warranty-claims according to Shimano guidelines;
  • Translate your technical knowledge into providing support for customers;
  • Help the team to deliver accurate and timely repair of goods sent in by dealers;
  • Learn how the team offer support to other departments and help them to do so;
  • Support with reporting complaints and how solutions for improvement are offered;
  • Maintain an efficient administration system for technical product information and non-conformance products.

What are we looking for?

  • You are currently studying a technical related course;
  • A strong passion for cycling and a knowledge of Shimano products;
  • You are accurate & have an eye for detail;
  • Strong communication skills in Italian and English, both written and spoken;
  • Working knowledge of MS Office programs, such as Excel;
  • You use your own initiative and are a team player.

What do we have to offer?

This internship is available full time, a 40 hour working week for a period of 6 months.

Do you want to join our team?

Please make your application by uploading your c.v. and motivation letter to our portal by clicking "Apply" below.



Publication date


Contact person

A King

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